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A picture is worth (at least) 1,000 words. The more details and information included with your help ticket helps us solve your issues quicker! If you need an easy and convenient way to take screen shots, check out Jing®.
What is Jing®?
Jing® is a computer service that lets you capture basic video, animation, and still images, and share them on the web.
What does it do?
Capture What You See
Capture an image of what you see on your computer screen with Jing. Simply select any window or region that you want to capture, mark up your screenshot with a text box, arrow, highlight or picture caption, and decide how you want to share it.
Record What You Do
Select any window or region that you would like to record, and Jing will capture everything that happens in that area. From simple mouse movements to a fully narrated tutorial, Jing records everything you see and do. Jing videos are limited to five minutes for instant, focused communication.
Quick & Easy Sharing
Send your screenshots and videos all over the web. As soon as you're done with your screen capture or screen recording, it's ready to upload to Screencast.com and share through IM, email, social media, and more.
Download Jing® for Windows or Mac